Effective date: 1 June 2026
1. Credit system
Stactiq uses a credit system to account for AI inference consumption. Credits represent compute capacity consumed during inference operations within Session Engine, Set Piece Studio, and Match Reconstructor.
1.1 Credit unit definition
One Credit corresponds to one standard inference operation. Operations of higher computational complexity consume Credits at a multiplier determined by the system at runtime.
| Operation type | Credit consumption |
|---|---|
| Standard session structuring (Session Engine) | 1 Credit |
| Set piece configuration (Set Piece Studio) | 1 Credit |
| Match diagnostic (Match Reconstructor, standard) | 2 Credits |
| Match Reconstructor with extended footage analysis | 3 to 5 Credits |
| Federation-scale intake operations | Quoted separately |
Credit consumption is recorded in the account ledger accessible to Customer administrators.
1.2 Monthly allocation
Credits are allocated monthly based on subscription tier. Monthly allocation is as follows:
| Tier | Monthly Credit allocation |
|---|---|
| Evaluation | 20 Credits |
| Club Methodology | 200 Credits |
| Academy Architecture | 600 Credits |
| Federation | Custom — defined in enterprise agreement |
1.3 Credit reset
Credits reset on the billing anniversary date each month. Unused Credits from the preceding period do not roll over unless explicitly specified in a signed enterprise agreement.
1.4 Credit top-ups
Customers may purchase additional Credit packs outside the monthly allocation at the current rate listed at /pricing. Top-up Credits do not expire within the active subscription period.
2. Subscription billing
2.1 Billing cycle
Subscriptions are billed monthly or annually in advance on the anniversary of account activation. Annual subscribers receive pricing as listed at /pricing.
2.2 Payment
Payment is processed by Stripe Inc. Customers must maintain a valid payment method. Failed payment results in a five business day cure period, after which access may be suspended.
2.3 Upgrades
Tier upgrades take effect immediately. The incremental charge for the remainder of the current billing period is invoiced immediately and pro-rated.
2.4 Downgrades
Tier downgrades take effect at the start of the next billing period.
3. Fair use
High-allocation tiers are governed by fair use principles to protect infrastructure stability.
Patterns constituting abuse of the credit system include:
- Automated or scripted inference calls not consistent with human coaching workflow.
- Systematic generation of outputs not intended for operational deployment.
- Credit farming through repeated equivalent requests.
Stactiq reserves the right to throttle, suspend, or renegotiate terms for accounts exhibiting consumption patterns inconsistent with the intended use of the tier.
4. Enterprise billing
Federation-tier and custom enterprise agreements are invoiced separately under terms defined in the signed enterprise agreement. Enterprise billing is not subject to automatic credit reset unless specified.
5. Disputes
Billing disputes must be raised within 60 days of the invoice date at billing@stactiq.ai. Stactiq investigates and responds within 15 business days.